FAQ

We recommend reviewing our Size Guide before placing your order. If you are between sizes or need assistance, please contact us and our team will be happy to help you find the best fit.

Orders are processed within 3–7 business days. After processing, delivery times vary depending on your location. You will receive tracking information once your order has been shipped.

Yes, NAVERAS offers worldwide shipping. International customers are responsible for any customs fees, duties, or taxes required by their country.

Eligible items may be returned or exchanged within 14 days of delivery. Items must be unworn, unused, and returned with all tags and NAVERAS security ribbon attached.

Custom-made, personalized, and made-to-order pieces are considered final sale and are not eligible for returns or exchanges.